Richard Panter – Facilities Contracts Manager, Cambridgeshire County Council

Richard Panter – Facilities Contracts Manager, Cambridgeshire County Council

Cambridgeshire County Council began working with 1st Reaction Security in March 2016, for all aspects of manned guarding, mobile patrolling, alarm response, unlocking and locking services as well as installation, maintenance and monitoring of intruder alarm and CCTV systems.  The customer service provided to The Authority is exemplary, with guards, engineers and the office support staff and helpdesk services unfailing in maintaining their high service levels. The whole team are professional, efficient and friendly and no problems or issues we send their way are too much – with a solution being passed back to us and then implemented expediently.  The Council are very serious about a high level of security for buildings, staff and data – and 1st Reaction Security help us keep it that way. We would recommend 1st Reaction to any potential clients.Read full Testimonial
Nigel Hockley – Head of IT, Sterling
D. Ellis – IT & Facilities Manager, Towergate Risk Solutions
J. Green – Group Admin Manager, Castlecare Group Ltd

J. Green – Group Admin Manager, Castlecare Group Ltd

"Castlecare has used the services of 1st Reaction Security Limited since 1999, when we first relocated to Northamptonshire. Throughout this time we have always found the company extremely efficient, pro-active, helpful and professional. I have had direct dealings with the guards that attend our site and cannot praise them enough. They are calm and efficient and have only called me out when really necessary. Over the many years of dealing with this company I have found the customer service has never slackened. As a company we find this of particular value and hence the reason we have continued to work with 1st Reaction Security Limited for so many years."Read full Testimonial
Andrew Hudson – Managing Director, Under The Bonnet

Andrew Hudson – Managing Director, Under The Bonnet

"I would to thank you for the great service you have given in installing and maintaining our on-site security. Before instructing you, we undertook a service level and price comparison with 2 of your local competitors and found 1st Reaction Security Limited to be significantly more comprehensive in support and over half the price. This represented a cost saving of many hundreds of pounds that we were able to use effectively elsewhere within the business. Having also opted for your alarm response and key holding service, your company has already had one call out and quickly and adeptly dealt with the problem with your dog patrol. This service gives me great peace of mind that the building and contents are safely secured and prevented me having to up late at night to face a potentially dangerous situation. I am very impressed with 1st Reaction Security Limited and definitely recommend it to any business, large or small, in the Northamptonshire area."Read full Testimonial

Get in touch

If you would like to arrange a consultation or require further information about our security services, security products or equipment, then please get in touch.