Cambridgeshire County Council began working with 1st Reaction Security in March 2016, for all aspects of manned guarding, mobile patrolling, alarm response, unlocking and locking services as well as installation, maintenance and monitoring of intruder alarm and CCTV systems. The customer service provided to The Authority is exemplary, with guards, engineers and the office support staff and helpdesk services unfailing in maintaining their high service levels. The whole team are professional, efficient and friendly and no problems or issues we send their way are too much – with a solution being passed back to us and then implemented expediently. The Council are very serious about a high level of security for buildings, staff and data – and 1st Reaction Security help us keep it that way. We would recommend 1st Reaction to any potential clients.
1st Reaction Security Limited’s goal is to provide all of our clients, no matter the size or duration of the assignment, with the quality of service that they expect and deserve.
However, what sets us apart from our competitors is our strict recruitment and training policies. In turn, 1st Reaction Security Limited have been recognised with accreditation’s from a wide number of groups as well as being a member of the Fire Industry Association and the Northamptonshire Chamber of Commerce.
1st Reaction Security is inspected by the National Security Inspectorate (N.S.I.) to their Guarding Gold Award, NACOSS Gold Award and most recently Fire Gold.
Incorporating BS EN ISO 9001: 2008 and the following British Standards:
- BS 7499: 2013, Static Site Guarding & Mobile Patrol Services
- BS 7858: 2012, Security Screening of Individuals Employed in a Security Environment
- BS 7984: 2016, Key Holding & Alarm Response Services
- BS 8517: 2016, Security Dogs – Pat 1: Code of practice for the use of general purpose security dogs
We are also a proud member of the Fire Industry Association (FIA) and the Northamptonshire Chamber of Commerce