Meet the Team

Cambridgeshire County Council began working with 1^st Reaction Security in March 2016, for all aspects of manned guarding, mobile patrolling, alarm response, unlocking and locking services as well as installation, maintenance and monitoring of intruder alarm and CCTV systems.  The customer service provided to The Authority is exemplary, with guards, engineers and the office support staff and helpdesk services unfailing in maintaining their high service levels. The whole team are professional, efficient and friendly and no problems or issues we send their way are too much – with a solution being passed back to us and then implemented expediently.  The Council are very serious about a high level of security for buildings, staff and data – and 1^st Reaction Security help us keep it that way. We would recommend 1^st Reaction to any potential clients.

‘I have been very happy with the reliability of the service offered by 1st Reaction Security and this has been complemented by excellent office support and ad-hoc additions to our regular mobile patrol service’

I would like to thank 1st Reaction Security for the great service you have provided in installing and maintaining our on-site security.

Before instructing you, we undertook a service level and price comparison with two of your local competitors and found 1st Reaction Security Limited to be significantly more cost effective.

Having also opted for your alarm response and key holding service, your company has already had one call out and quickly and efficiently dealt with the problem.

The take-on of the intruder and fire alarm systems could not have gone smoother. Your staff were efficient and most professional carrying out their duties. A job very well done.

Towergate have been a client of 1st Reaction Security Limited for many years, they offer a polite and professional service and we would not hesitate to recommend them.