"The take-on of the intruder and fire alarm systems could not have gone smoother. Your staff were efficient and most professional carrying out their duties. A job very well done."
Nigel Hockley, Head of IT, Sterling
"Towergate have been a client of 1st Reaction Security Limited for many years, they offer polite and professional service and we would not hesitate to recommend them to any potential client".
IT & Facilities Manager, Towergate Risk Solutions
"Castlecare has used the services of 1st Reaction Security Limited since 1999, when we first relocated to Northamptonshire. Throughout this time we have always found the company extremely efficient, pro-active, helpful and professional.
I have had direct dealings with the guards that attend our site and cannot praise them enough. They are calm and efficient and have only called me out when really necessary.
Over the many years of dealing with this company I have found the customer service has never slackened. As a company we find this of particular value and hence the reason we have continued to work with 1st Reaction Security Limited for so many years."
Group Admin Manager, Castlecare Group Ltd
"Over the past few years, Phoenix IT Services have made use of just about all of 1st Reaction Security Limited’s security portfolio. We have used Security Guards and Dog Patrols, right through to Intruder Alarms and Access Control.
I am extremely satisfied with the level of service I have received, and find it a pleasure to deal with a Company with such high standards, and one that takes time to listen to the needs of the Customer."
Facilities and Health & Safety Manager, Phoenix IT Services
"It has been a whirlwind 24 hours organising security for the property in Norwich on behalf of the Liquidator. Thank you for your prompt attention to this matter and for advising expertly and comprehensively on the options available and suggesting the most cost effective course of action.
Property security issues are frequently of concern to liquidators and trustees in bankruptcy. Now we know who to call!"
Principal, Summers Nigh Law
"I would to thank you for the great service you have given in installing and maintaining our on-site security.
Before instructing you, we undertook a service level and price comparison with 2 of your local competitors and found 1st Reaction Security Limited to be significantly more comprehensive in support and over half the price. This represented a cost saving of many hundreds of pounds that we were able to use effectively elsewhere within the business.
Having also opted for your alarm response and key holding service, your company has already had one call out and quickly and adeptly dealt with the problem with your dog patrol. This service gives me great peace of mind that the building and contents are safely secured and prevented me having to up late at night to face a potentially dangerous situation.
I am very impressed with 1st Reaction Security Limited and definitely recommend it to any business, large or small, in the Northamptonshire area."
Managing Director, Under The Bonnet
"Following a rigorous tender process in February 2012, I awarded 1st Reaction Security Limited the contract to provide both Mall Security Officers and Public Spaces CCTV Operatives to the Newlands Centre in Kettering.
I have been the Centre Manager at the Newlands Shopping Centre for the past 10 years. In that period we have used a number of different security companies and can state that 1st Reaction Security Limited have proven to be without doubt the best.
1st Reaction Security Limited have been like a breath of fresh air, providing constant management support and assistance on a daily basis, they are extremely pro-active and effective in the services they provide and with the quality of the staffing being exceptional.
I would have no concerns whatsoever in recommending 1st Reaction Security Limited to any other Shopping Centres within the region."
Centre Manager, Newlands Shopping Centre
After years of using another alarm company and having continual call outs for alarms going off! 1st Reaction Security Ltd have been brilliant.
Never a problem with their system and excellent service
Director, KJS Print to Mail Services Ltd